Privacy Policy

Last Updated: [Date]

Welcome to FXR Sales Store (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fxrgearsale.com.

At FXR, we understand that trust is earned both on and off the road. Just as our riding gear protects you from the elements, our privacy practices protect your personal information with the same dedication to quality and security.

1. Information We Collect

We collect information that helps us provide you with the best riding gear shopping experience:

• Personal Information: When you make a purchase, create an account, or contact our customer service, we collect information such as your name, email address, shipping address, payment details, and phone number.
• Transaction Information: Details about purchases you make through our site, including products ordered, payment method, and transaction history.
• Technical Information: IP address, browser type, device information, and pages you visit on our site.
• Communications: Records of correspondence when you contact us via email or other channels.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders for riding gear and accessories
• Provide customer support and respond to your inquiries
• Improve our website, products, and services
• Send you information about products, promotions, and events (with your consent where required)
• Prevent fraudulent transactions and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We value your trust and only share your information in the following circumstances:

• Service Providers: We work with trusted partners who help us operate our website, process payments, fulfill orders, and provide customer service. These partners include payment processors (Visa, MasterCard, JCB, PayPal) and shipping carriers.
• Legal Requirements: We may disclose information when required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as a business asset.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your information is stored on secure servers located in the United States. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

All payment transactions are encrypted using SSL technology and processed through PCI-compliant payment processors. We do not store complete payment card details on our servers.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We continuously work to maintain the highest security standards appropriate to the nature of the information we store.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Data portability
• Withdraw consent where processing is based on consent
• Opt-out of marketing communications

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience, analyze site traffic, and personalize content. These technologies help us:

• Remember your preferences and items in your shopping cart
• Understand how riders use our site to improve our products and services
• Deliver relevant advertisements about riding gear (with appropriate consents where required)

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. International Data Transfers

As we serve riders globally (excluding some remote areas and parts of Asia), your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised “Last Updated” date.

10. Contact Us